tkp288 is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect data from Indonesian players who use our platform.
All personal data is encrypted both in transit and at rest using 256-bit SSL/TLS protocols. Your information is secured against unauthorized access at every layer of our infrastructure.
tkp288 does not sell, rent, or share your personal data with third parties for marketing purposes. Your information stays with us and our trusted payment processors only.
You have the right to request a copy of all personal data we hold about you, request corrections to inaccurate data, and request deletion of your data subject to regulatory retention requirements.
All member data is stored on secure servers with restricted physical and network access. Regular security audits and penetration testing ensure ongoing protection against evolving threats.
We clearly explain what data we collect, why we collect it, how long we retain it, and who has access to it. No hidden data processing — full transparency at every step.
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or to meet legal and regulatory obligations. Closed accounts are purged after retention periods expire.
This Privacy Policy sets out how tkp288 (the "Company", "we", "us", or "our") collects, uses, stores, and protects personal information obtained from individuals who visit our website at https://tkp288.cam or who register for a Member Account on our platform (collectively, "you" or "the User").
tkp288 is an internationally operated online gambling platform serving Indonesian players aged 21 and above. We offer sports betting (including football, badminton, basketball, and e-sports), live casino games, togel (Indonesia's traditional numbers lottery), slot games, and other betting products. All services are provided in English and all financial transactions are conducted in Indonesian Rupiah (IDR).
By accessing the tkp288 website or registering a Member Account, you acknowledge that you have read, understood, and agreed to this Privacy Policy in its entirety. If you do not agree with any part of this Policy, you must discontinue use of the platform immediately.
This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of the tkp288 platform and form part of the binding agreement between you and the Company.
tkp288 collects personal data in the following categories, depending on how you interact with our platform:
| Data Category | Specific Information |
|---|---|
| Registration Data | Full legal name, date of birth, gender, residential address, email address, mobile phone number, preferred username, and password (stored in encrypted hash format only). |
| Identity Verification (KYC) | Government-issued ID document (Indonesian national identity card / KTP, passport, or driving licence), photo ID selfie, proof of address document (utility bill, bank statement, or government correspondence dated within the last 3 months). |
| Payment & Financial Data | Bank account details (bank name, account number, account holder name), e-wallet account identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja phone number or ID), deposit and withdrawal transaction history, payment method ownership verification documents. |
| Betting Activity Data | Wager history (sport or game type, stake amount, odds, outcome, timestamp), bonus claim and turnover progress, account balance changes, session duration, gameplay patterns, and responsible gaming tool usage (deposit limits, self-exclusion status). |
| Device & Technical Data | IP address, browser type and version, operating system, device type (mobile/desktop/tablet), screen resolution, referral source, pages visited, time spent on each page, clickstream data, and approximate geolocation derived from IP address. |
| Communications | Records of all communications between you and our customer support team, including live chat transcripts, email correspondence, and any attachments or screenshots you provide when reporting an issue or making an inquiry. |
Voluntary provision: You are not legally obligated to provide your personal data to tkp288. However, if you choose not to provide the required information, we will be unable to create your Account, process deposits and withdrawals, or provide access to our betting services.
tkp288 processes your personal data for the following specific purposes:
tkp288 processes your personal data on the following legal bases:
tkp288 does not sell, rent, or trade your personal data to third parties for marketing purposes. However, we may share your data with the following categories of third-party service providers under strict contractual confidentiality and data protection obligations:
Cross-border data transfers: Because tkp288 is an internationally operated platform, your personal data may be transferred to and processed in jurisdictions outside Indonesia. We ensure that all such transfers are protected by appropriate safeguards, including standard contractual clauses approved by relevant data protection authorities.
tkp288 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that allow us to recognize you when you return to the site and remember your preferences.
Types of cookies we use:
Managing cookies: Most web browsers allow you to control cookies through the browser settings. You can block all cookies, accept only first-party cookies, or receive a notification each time a cookie is set. Note that blocking essential cookies will prevent you from accessing Member Account features.
For detailed information on how to manage cookies in your specific browser (Chrome, Firefox, Safari, Edge), visit your browser's support documentation or the website aboutcookies.org (external resource; not affiliated with tkp288).
tkp288 takes data security extremely seriously. We have implemented comprehensive technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
Your role in security: While we implement robust security measures, you also have a responsibility to protect your Account. Use a strong, unique password; enable two-factor authentication if available; never share your login credentials; and log out after each session on shared devices.
tkp288 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal and regulatory obligations. The following retention periods apply:
| Data Type | Retention Period |
|---|---|
| Active Account Data | Retained for the duration of your Account's active status, plus 7 years following Account closure (to meet regulatory record-keeping obligations). |
| KYC Documents | Retained for 7 years following Account closure, as required under anti-money laundering regulations. |
| Transaction History | Retained for 7 years following the transaction date, as required under financial services regulations and our gaming license obligations. |
| Betting Activity Data | Retained for 5 years following the bet settlement date, to enable dispute resolution and regulatory audits. |
| Marketing Communications | Retained until you unsubscribe from marketing communications, after which your email address is added to a suppression list (retained indefinitely to honor your opt-out preference). |
| Support Correspondence | Retained for 3 years from the date of the last communication, to maintain a complete record of issue resolution and customer service quality. |
| Website Analytics Data | Anonymized analytics data is retained for 2 years; IP addresses and other identifiable data are purged after 12 months. |
Once the applicable retention period has expired, your personal data is securely deleted from our active databases and backup systems. In cases where data has been archived for legal compliance purposes, it remains encrypted and inaccessible except to authorized compliance personnel.
Under applicable data protection laws, you have the following rights regarding your personal data held by tkp288:
Exercising your rights: To exercise any of the above rights, please send a written request to [email protected] with the subject line "Data Protection Request". Include your full name, registered email address, and a clear description of the right you wish to exercise. We will respond to all legitimate requests within 30 days.
We may need to verify your identity before processing certain requests to ensure we do not disclose data to an unauthorized party. Identity verification may require you to provide a copy of your government-issued ID.
As an internationally operated platform, tkp288 may transfer and process your personal data in countries outside Indonesia. These transfers are necessary to provide our services (e.g., data may be processed by cloud infrastructure providers in Singapore, Europe, or other jurisdictions).
When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your personal information, including:
You may request a copy of the specific safeguards we have implemented for international data transfers by contacting [email protected].
tkp288 is an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. All users are required to confirm that they are at least 21 years of age during the registration process, and we perform age verification checks as part of our KYC procedures.
If we become aware that we have inadvertently collected personal data from an individual under 21 years of age, we will immediately suspend the Account, withhold any pending withdrawals, and delete all personal data associated with that Account within 48 hours.
If you are a parent or guardian and believe that your child has provided personal data to tkp288, please contact us immediately at [email protected] so that we can take appropriate action.
tkp288 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes to this Policy, we will:
Your continued use of the tkp288 platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must discontinue use of the platform and may request closure of your Account.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
If you have any questions, concerns, or complaints about this Privacy Policy or about how tkp288 processes your personal data, please contact our Data Protection Officer at:
tkp288 Data Protection Officer Email: [email protected] Subject Line: "Data Protection Inquiry" or "Privacy Policy Question" Response Time: Typically within 48 hours
Filing a complaint with a supervisory authority: If you believe that tkp288 has processed your personal data in violation of applicable data protection laws, and you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. Contact details for supervisory authorities are typically available on government websites.
We take all data protection concerns seriously and commit to investigating and responding to all legitimate inquiries within 30 days. Your privacy is important to us, and we are here to help resolve any issues you may have.
If you need clarification on how we handle your data or want to exercise your data protection rights, our support team is available 24/7 to assist you.